Service

SERVICE

Service of watercoolers

The condition of a cooler depends on how you use it. In order to prolong the proper work of a cooler, the expense of the electric power and noise level didn't raise, and water tasted good, it is necessary to carry out sanitary processing of a cooler 2-3 times a year.

Our service center will carry out sanitary processing of your cooler for a small fee. Sanitary processing is carried out by special agents then the cooler is tested and washed out by bottled drinking water. As a result you receive the cooler cleared both from within, and outside. For the period of sanitary cleaning (2-3 days) we will provide you another cooler – FREE OF CHARGE.

Cost of sanitary processing of a cooler:

The cooler which is in property of the company


1650 rub.


The cooler which is in property of the client


1850 rub.


External sanitary cleaning of a cooler


400 rub.




Regular sanitary processing of a cooler is a guarantee of your health!

You can order service of your cooler on our website or call us on tel. 8 (495) 266-54-34.

Repair of a cooler

We repair coolers in our own service center. You can order this service by calling us on tel. 8 (495) 266-54-34.

Cost of repair of a cooler:

  1. Diagnostics of malfunctions


300 rub.


  1. Replacement of the crane

250 rub.


  1. Repair of heating system


550 rub.


  1. Elimination of a leak


500 rub.


  1. Replacement of a branch pipe


450 rub.


  1. Replacement of other elements of a cooler


400 rub.




*The cost of rendering services in 2-6 is specified without the cost of spare parts and material.

There can be insignificant malfunctions which you will be able to eliminate yourself.

POSSIBLE MALFUNCTIONS AND WAYS OF THEIR ELIMINATION

There is no heating, cooling of water, control bulbs don't burn.


-The device isn't connected to the power supply network.

-The safety lock fused.

-There is no tension in the power supply network.


-To connect the device to the power supply network.

-To replace a safety lock.

-To check existence of tension in the power supply network.


Insufficient cooling of water.


-The temperature regulator of cold water is established on a minimum level.

-The device doesn't manage to cool water.

-Insufficient ventilation of the back panel of the device.

-Overheating of details of the cooling system.


-To adjust.

-To give time to the device to gain the necessary temperature (10-20 minutes).

-To provide access of air to the back panel of the device.

- To disconnect the device from the power supply network temporarily, to allow system to cool down (30 minutes).


There is no water heating.


The water heating toggle-switch is switched off.


To turn on the water heating toggle-switch.


Insufficient heating of water.


The device doesn't manage to heat water.


To give time to the device to gain the necessary water temperature (10-15 minutes).


Noise.


The device is installed on a rough surface or adjoins to other subjects.


To check compliance of installation of the device to requirements of the instruction.


Water leak.


-The rejected cylinder.

-The faucet is faulty.


-To remove the rejected cylinder, to merge from any faucet 0,5 litres of water before installation of a new cylinder.

-To replace a faucet.












































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